Introduction
We value the trust you place in us and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how Upgrade HR Consulting PVT LTD., collect, use, share, protect or otherwise process your personal information through Upgrade website https://upgradehr.co While you may be able to browse certain sections of the website without registering with us, however, please note we do not offer any product/service under this website outside India. Your personal information will primarily be stored and processed in India and may have data protection laws that are different from those that apply in the country in which you are located. By visiting this website, providing your information or availing any service offered on the website, you expressly agree to be bound by the terms and conditions of this Privacy Policy and the applicable service terms and conditions, and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy. If you do not agree please do not use or access our website.
Collection
We collect your personal information relating to your identity, contact information professional experience and when you use our website, services or otherwise interact with us during the course of our relationship and related information provided from time to time. Some of the information that we may collect includes but is not limited to Information provided to us during sign-up/registering or using our Website such as name, date of birth, address, telephone/mobile number, email ID, occupation and any such information shared as proof of identity or address. Our primary goal in doing so is to provide you a safe, efficient, smooth, and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our website to make your experience safer and easier. In general, you can browse the Website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information, by choosing not to use a particular service or feature on the Website. We may use your contact information to send you offers based on your previous interactions or preferences and your interests. If you receive an e-mail, a call from a person/association claiming to be from Upgrade seeking sensitive personal information like debit/credit card PIN, net-banking or mobile banking password, we request you to never provide such information. We at Upgrade do not at any time connect with you requesting for such information. If you have already revealed such information, report it immediately to an appropriate law enforcement agency.
Use
We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to assist employer partners in considering your candidature for current or future openings; enhancing customer experience; to resolve disputes; troubleshoot problems; help promote a safe service; enforce our terms and conditions; conduct confidential research, analysis and surveys; and as otherwise described to you at the time of collection of information. We will occasionally ask you to complete surveys conducted either by us or through a third- party market research agency. These surveys may ask you for personal information, contact information, gender, date of birth, demographic information (like pin code, age or income level) attributes such as your professional interests, and other such information that you may choose to provide. The survey may involve collection of voice data or video recordings. Participation in these surveys are purely voluntary in nature. We use this data to tailor your experience at our website, providing you with content that we think you might be interested in and to display content according to your preferences.
Cookies
We do not use data collection devices such as “cookies” on any page of our website. For your information”Cookies” are small files placed on your hard drive that assist us in providing our services.
Sharing
We may share your personal information internally within Upgrade, and with employers in whom you have expressed interest vide a phone call, job post or email. We may disclose personal and sensitive personal information to government agencies or other authorised law enforcement agencies if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public. We will share some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur, that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.
Links to Other Sites
Our website from time to time link to other websites that may collect personal information about you. Upgrade is not responsible for the privacy practices or the content of those linked websites.
Security Precautions
To protect your personal information from unauthorised access or disclosure, loss or misuse we adopt reasonable security practices and procedures. The transmission of information is not completely secure for reasons beyond our control. We adopt industry standard security measures and keep updating our systems from time to time to protect your personal information against any hacking or virus dissemination. However, by using the website, the users accept the security implications of data transmission over the internet and the World Wide Web which cannot always be guaranteed as completely secure, and therefore, there would always remain certain inherent risks regarding use of the website.
Advertisements
We are not in the business of advertising nor do we have any affiliates who advertise directly or indirectly. Your information will never be sold or shared for any other purpose without your express consent.
Use of Children Information
Use of our website is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. We do not knowingly solicit or collect personal information from children under the age of 18 years.
Data Retention
We retain your personal information for a period no longer than is required for the purpose for which it was collected or as required under any applicable law. However, we may retain data related to you if there is a legal obligation to retain the data; if required to comply with any applicable statutory or regulatory retention requirement by law; if we believe it may be necessary to prevent fraud or future abuse; to enable Upgrade to exercise its legal rights and/or defend against legal claims; or for other legitimate purposes.
Your Rights
We take every reasonable step to ensure that your personal information that we process is accurate and, where necessary, kept up to date, and any of your personal information that we process that you inform us is inaccurate (having regard to the purposes for which they are processed) is erased or rectified. You have an option to withdraw your consent that you have already provided by writing to us at the contact information provided below. Please mention “for withdrawal of consent” in the subject line of your communication. We will verify such requests before acting upon your request. Please note, however, that withdrawal of consent will not be retroactive and will be in accordance with the terms of this Privacy Policy and applicable laws. In the event you withdraw consent given to us under this Privacy Policy, such withdrawal may hamper your access to the Website or restrict provision of our services to you for which we consider that information to be necessary.
Consent
By visiting our Website or by providing your information, you consent to the collection, use, storage, disclosure and otherwise processing of your information (including sensitive personal information) on the Website in accordance with this Privacy Policy. If you disclose to us any personal information relating to other people, you represent that you have the authority to do so and permit us to use the information in accordance with this Privacy Policy. You, while providing your personal information over the Website or any partner websites or establishments, consent to us (including our affiliates and employer partners) to contact you through SMS, instant messaging apps, call and/or e-mail for the purposes specified in this Privacy Policy. You have an option to withdraw your consent that you have already provided by writing to the Grievance Officer at the contact information provided below.
Changes to this Privacy Policy
Please check our Privacy Policy periodically for changes. We may update this Privacy Policy to reflect changes to our information practices. We will alert you to significant changes by posting the date our Privacy Policy got last updated, placing a notice on our Website, or by sending you an email when we are required to do so by applicable law.
Grievance Officer
Mr. Vinod Reddy Designation : Manager – Operations Upgrade HR Consulting Pvt Ltd., 91 Springboard, 3rd Floor, #175 & #176 Dollars Colony, Phase 4, JP Nagar, Bannergatta Road, Karnataka: 560076, India
Contact us
You can reach our support team to address any of your queries or complaints related to our services by writing to [email protected] Phone: +91-9036002320 Time: Mon – Sat (09:00 – 17:00).
Queries
If you have a query, concern, or complaint in relation to collection or usage of your personal information under this Privacy Policy, please contact us at the contact information provided above.
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Last updated: November 26, 2021.